1.Shipping Information
For Individual Customers (Personal Orders)
Processing time: 3–5 business days after payment confirmation.
Delivery time: Usually 7–15 business days after shipment, depending on destination.
Tracking: A tracking number will be provided once your order ships.
📦 Individual orders are processed within 3–5 business days. You will receive a confirmation email with tracking information after shipment.
For B2B Customers (Business Orders)
B2B orders are handled individually. Processing and shipping timelines vary based on order quantity, product specifications, and customization needs. After you place an order or inquiry, we will respond within 1–2 business days.
A confirmed production and shipping timeline will be provided before payment is finalized.
Shipping methods can be express (DHL/FedEx/UPS), air freight, or sea freight — depending on your urgency and order size.
A detailed shipping quote will be provided before you confirm the order.
📦 For B2B orders, we do not publish a fixed processing time. All delivery details will be discussed and agreed with you before payment.
General Information (Applies to All Orders)
Customs & Duties: Customers are responsible for any import duties, taxes, or customs fees in their destination country.
For most countries in Europe and America, we offer customs clearance services, including managing import formalities and paying any applicable duties. All related fees will be discussed and confirmed prior to payment.
Lost or Damaged Shipments: Please inspect your order upon arrival. Report any damage or loss within 7 days with supporting photos. We will assist in resolving.
Delays: We are not responsible for delays caused by customs, carriers, weather, or other unforeseen events. If a delay occurs, we will communicate promptly.
2.Terms & Conditions
By placing an order on this website, you agree to the following terms.
Orders & Payment
All orders are subject to acceptance and availability.
Prices are listed in [USD / your currency] and may change without notice.
Payment must be made in full before order processing begins. We accept [PayPal / bank transfer / credit cards].
Shipping & Delivery
Individual orders: Process within 3–5 business days after payment.
B2B orders: Processing timeline varies — we will confirm with you before payment.
We are not responsible for delays caused by carriers, customs, or other unforeseen events.
Returns & Refunds
Due to the nature of our products, we do not accept returns for change of mind.
If an item is defective or damaged upon arrival, contact us within 7 days with photos. We will offer a replacement or refund after review.
Limitation of Liability
Our total liability is limited to the purchase price of your order.
We are not liable for any indirect or consequential damages (e.g., lost profits, business interruption).
Governing Law
These terms are governed by the laws of China
Changes to Terms
We may update these terms at any time. The latest version will always be posted on this page.